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Terms of Service

These terms govern your use of the Northspec Studio website and all service engagements, including software development, automation, integration, retainer plans, and ongoing support.

Effective date: March 18, 2026

01

Agreement to Terms

By accessing or using the Northspec Studio website at northspecstudio.com, or by engaging Northspec Studio for any service, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use this website or engage our services.

These terms apply to all visitors, clients, and anyone else who accesses the site or enters into a service engagement with Northspec Studio (“Northspec,” “we,” “us,” or “our”).

02

Services

Northspec Studio provides software development, workflow automation, API integration, mobile application development, and ongoing technical support services. All work is performed based on an agreed project scope or monthly retainer engagement, as defined in a separate statement of work, proposal, or service agreement provided to the client.

The specific deliverables, timeline, and pricing for each engagement are defined in writing prior to commencement of work. These Terms of Service apply in addition to any project-specific agreement.

03

Project Scope & Changes

All projects are performed based on an agreed scope of work. Any features, changes, or deliverables outside of that agreed scope constitute a change request and may require additional time and cost.

Scope Document

A written scope is established before any development begins. This document defines what is included and what is not.

Change Requests

Requests for work outside the original scope will be assessed and quoted separately. No out-of-scope work will begin without written client approval.

Requirement Changes

If client-provided requirements change materially after work has begun, Northspec reserves the right to re-scope and re-price the engagement.

04

Payment Terms

All projects require a deposit prior to the commencement of work. Remaining payments are structured by milestone or delivery phase, as outlined in the project agreement.

Deposit

A non-refundable deposit is required before work begins. The deposit amount is specified in the project proposal.

Milestone Payments

Remaining fees are invoiced at agreed milestones or upon delivery of phases. Work on subsequent phases will not begin until prior invoices are paid.

Late Payments

Invoices are due within 14 days of issuance. Northspec reserves the right to pause active work on overdue accounts.

Retainer Billing

Retainer plans are billed monthly in advance. Non-payment of a retainer invoice may result in suspension of service without liability to Northspec.

All prices are in USD unless otherwise specified. Taxes are the responsibility of the client where applicable.

05

Intellectual Property

Intellectual property rights for deliverables are transferred to the client upon receipt of full and final payment.

Client Ownership

Upon full payment, the client owns the final deliverables produced specifically for their project, including custom code, design assets, and documentation created solely for that engagement.

Northspec Retains

Northspec retains ownership of all underlying frameworks, boilerplate code, libraries, reusable components, tooling, and methodologies that are not created exclusively for the client's project. These may be reused in other engagements.

Website Content

All content on northspecstudio.com, including copy, design, branding, and code, is the exclusive property of Northspec Studio. Reproduction, distribution, or commercial use without written permission is prohibited.

06

Retainer Engagements

Retainer agreements provide a monthly allocation of development and support capacity. The following terms apply to all retainer engagements.

Minimum Commitment

Retainer plans require a minimum commitment period as specified at the time of engagement (typically 3 or 6 months). Early cancellation within the minimum period does not relieve the client of payment obligations for that period.

Monthly Capacity

Retainer capacity is provided on a use-it-or-lose-it basis per billing cycle. Unused hours or capacity do not roll over to subsequent months unless otherwise agreed in writing.

Scope Flexibility

Retainer engagements allow for flexible scope within the agreed monthly capacity. Major scope changes, such as a significant new system or product, may require a separate project agreement.

Cancellation

After the minimum commitment period, either party may cancel a retainer with 30 days written notice. Work in progress at time of cancellation will be delivered and billed accordingly.

07

Termination

Either party may terminate a project engagement or service agreement with written notice, subject to the following:

Work Completed is Billable

All work completed up to the point of termination is billable and must be paid in full before any deliverables are transferred to the client.

Client Termination

If the client terminates a project early, the deposit is non-refundable and any milestone payments already made are not subject to refund.

Northspec Termination

Northspec reserves the right to terminate an engagement in cases of non-payment, abusive conduct, or material breach of these terms.

Handoff

Upon termination, Northspec will provide a reasonable handoff of completed work, documentation, and access credentials, provided all outstanding invoices have been settled.

08

Warranties & Disclaimers

Services are provided on an “as is” and “as available” basis. Northspec makes no guarantees of specific business outcomes, revenue results, user growth, or system uptime beyond what is explicitly stated in a written service agreement.

Northspec does not warrant that: (a) software will be error-free or uninterrupted; (b) results will meet all of the client's expectations; (c) third-party services, APIs, or platforms integrated into deliverables will remain available or unchanged. All third-party dependencies are subject to their own terms and availability.

Any bugs or defects identified within 30 days of delivery will be addressed at no additional cost, provided they are within the original project scope and not caused by client-side changes.

09

Limitation of Liability

To the fullest extent permitted by applicable law, Northspec Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: lost revenue, lost profits, loss of data, business interruption, or system downtime, arising from the use of our services or deliverables, even if advised of the possibility of such damages.

Northspec's total cumulative liability for any claim arising out of a service engagement shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.

10

Acceptable Use

By using this website, you agree not to:

Scrape, crawl, or extract content, data, or code from this website

Copy, reproduce, or distribute Northspec-owned content without written permission

Impersonate Northspec Studio or misrepresent your affiliation with us

Use this website for any unlawful purpose or to violate any applicable law

Attempt to gain unauthorized access to any system, server, or data

Interfere with the website's operation, security, or integrity

11

Confidentiality

Both parties agree to treat as confidential any proprietary, business, or technical information disclosed during the course of an engagement (“Confidential Information”). This includes but is not limited to: project details, source code, system architecture, business processes, and client data. Northspec will not disclose client Confidential Information to third parties without written consent, except as required by law. Clients agree not to disclose Northspec's proprietary methodologies, internal tooling, or pricing structures to third parties.

12

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States and the state in which Northspec Studio operates. Any disputes arising from these terms or a service engagement that cannot be resolved informally shall be subject to binding arbitration or the jurisdiction of the applicable courts, as agreed upon in the project-specific service agreement.

13

Changes to These Terms

Northspec Studio reserves the right to update or modify these Terms of Service at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of the website or ongoing service engagement after changes are posted constitutes acceptance of the revised terms. For active project or retainer clients, material changes to service terms will be communicated directly.

14

Contact

For questions or concerns regarding these Terms of Service:

Northspec Studio

North America

build@northspecstudio.com